Terms & Conditions
Damaged Goods
We ask that you check and contact the team about any damaged goods within 24 hours of delivery, please send us photos of the damage still in its original packaging for us to assess and act appropriately.
With our standard products where no fault damage is found we will replace the product free of charge and as quickly as possible.
For our bespoke products where no fault damage is found we will work with our client to agree on the right cause of action and work to resolve the situation as a quickly as possible.
Call 01737 701088
email studio@starkandgreensmith.com
Changed Your Mind?
We can accept returns on our standard products within 14 days of delivery, however the cost of return shipping is at the customers expense and a repackaging fee of £15.00 per product is to be deducted from any refund. We cannot accept returns of bespoke items.
My Bespoke Item Doesn’t Fit?
We provide detailed dimensioned drawings for review and sign off prior to fabrication and it is the clients responsibility to check these carefully against site measurements so that any issues can be resolved prior to delivery. Where S&G are found at fault we will work with our client to agree on the best solution.
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Stark & Greensmith website operated by Stark & Greensmith LTD (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Stark & Greensmith LTD.
Stark & Greensmith LTD has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Stark & Greensmith LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Us
If you have any questions about these Terms, please contact us.
● By email: hello@starkandgreensmith.com
